1. How to use the Oracle DB connector?

For more information on how to use Oracle DB, check out this tutorial --->


2. How do I find out my database connection credentials?

Unfortunately, there's not much we can do to help in this regard. The best advice that we can give you is to contact your hosting provider and they can definitely guide you on how to retrieve them.


3. How to whitelist KPIBees to access my database?

By default, some hosting providers do not allow connection access to the KPIBees servers. As a good rule of thumb, scan your database IP and port to see if it's opened. If it's not opened, and your database credentials are correct, the most likely scenario is that you need to whitelist KPIBees.

Check out this article on how to whitelist KPIBees servers -->


4. I have errors while trying to connect my database.

If you have errors while trying to connect your database, please check out this article for debugging information -->

Did this answer your question?